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Clinching deals with the right teleconferencing service

Clinching Deals With The Right Teleconferencing Service

Imagine that for the past year you have been negotiating a huge deal with an overseas firm. On the day the deal will be finalized, your company’s big brass troops to the conference room. You are tickled pink that the deal will be completed using the teleconferencing service provider you just chose for the company. What’s more, you saved a few bucks by picking a brand new start-up company!

With everything and everyone posed to close the deal, what could possibly go wrong? The answer is everything! The teleconferencing monitor at the front of the room short circuits. It is engulfed in a cloud of smoke. The executives run out of the room in alarm. The next day, they call the deal off. You lose what could have been the biggest coup of your career, and all because you didn’t carefully choose your company’s teleconferencing service provider.

Teleconferencing
Teleconferencing entails meeting among people in various locations. Closed-circuit television and other telecommunications equipment make this possible. Audio conferencing, the most common form of teleconferencing, uses various types of audio equipment. Web conferencing, on the other hand, uses the lighting-fast speed of Internet and cable modems.

Teleseminar is a more complex form of teleconferencing. It is a tool for distance-education tool for communicating electronically from one source to several locations. Regardless of which form of teleconferencing you use, however, be sure to pick a service that comes at a reasonable price, and is right for you.

Financial Efficiency
Top teleconferencing service providers charge a rate of about 10-40 cents for straight conference calling. This service includes no extra features or operators, and is on a per-minute, per-caller basis. If an operator will assist in conference calls, higher rates are charged. Additional charges, such as reservation fees, are tacked on for per-minute rates. You should also note that some teleconferencing service provides offer a lower rate for common phone numbers than toll-free numbers. If you want to further scrimp on calls, place direct, non-operator assisted calls.

Money Is Not Everything
But there is more to selecting a teleconferencing service provider than economizing. If you want an operator to handle your critical event calls, conference calling companies can also provide this service. In considering a provider, however, focus on how much experience it has in dealing with event calls. You will want to know whether or not the operators work on-site for customers, and how much training they have. Lastly, get the bottom line about how much call volume the company can handle.

Through the Grapevine
Next, contact some of the company’s references and then ask them probing questions. Find out how well operators managed the calling features that you will be using. Also, inquire about how effective and efficient the teleconferencing service was in patching in participants. These issues are vital in helping maintain a positive perception of your company.

Shooting Trouble
After you pick a provider to go with, setting up of web conferencing is relatively easy. However, web teleconferencing can be quite challenging for people with little experience around computers. Therefore, learn about what technical support your teleconferencing service provider offers. Two of the most frequent problems related to teleconferencing have something to do with the conference call’s sound quality, or a caller’s ability to successfully join the conference call. For seasoned teleconferencing service providers, solving these two problems are a walk in the park!

In many respects, shopping for a teleconferencing service provider is like shopping for a house, a car, or a pet gerbil. Customers want low prices and good service. With luck, research, and patience, you, too, can meet the teleconferencing service provider of your dreams!

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